Cocoplum Appliances
Service Tech
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Location: Essex Junction, VT
Job Type: Full-Time
Industry: Appliance Service
Work Environment: Friendly, laid-back, customer-focused
About Us:
We’re a locally owned, customer-first appliance store that takes pride in doing things the right way—without the corporate red tape. Our team values honesty, initiative, and a positive attitude. We work hard, stay organized, and make sure every customer walks away confident in their purchase and our team.
Summary:
Provide hands-on installation, troubleshooting, repair, and maintenance of customer equipment. Ranging from mechanical, electrical, and gas components of appliances. Travel to client locations, offer solutions, and ensure efficient, safe, and professional service.
Key Responsibilities:
- Installation: Installing new appliances, ensuring proper connections and functionality.
- Troubleshooting: Diagnosing problems with appliances using technical knowledge and diagnostic tools.
- Repairs: Replacing faulty parts, making necessary adjustments, and ensuring appliances are repaired to manufacturer specifications.
- Customer Service: Providing excellent customer service, explaining repairs, and providing advice on appliance usage and maintenance.
- Documentation: Maintaining records of work performed, parts used, and time spent on each job.
- Inventory Management: Ensuring the availability of necessary parts and tools.
- Safety: Following safety procedures and maintaining a safe work environment.
No experience necessary, however certification in appliance, gas, and sealed systems is preferred.
- Technical Aptitude: Strong understanding of appliance mechanics and electrical systems.
- Troubleshooting Skills: Ability to diagnose and solve appliance problems effectively.
- Repair Skills: Proficiency in repairing and replacing appliance parts.
- Customer Service Skills: Ability to communicate effectively with customers and provide excellent service.
- Valid Driver's License: Necessary for traveling to customer locations.
- Appliance service technicians typically work in customers' homes.
- There may be a need to work evenings or weekends to respond to emergency calls.
- The job can involve physical labor, including lifting and carrying heavy appliances.
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This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
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